Terms & Conditions

Use of this site implies that the user has read, understood and agrees with the following terms and conditions.
In case of any variance between what has been stated and that contained in the relevant Act, Rules, Regulations, Policy Statements etc, the latter shall prevail.

a. Content Contribution, Moderation & Approval Policy (CMAP)
Content needs to be contributed by the authorized Content Manager from Groups/Divisions of SILKFLEX in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords.
In order that all contents posted on the website are authentic, up-to-date and latest, officers contributing the contents must check them thoroughly for authenticity and accuracy before sending the content to web information manager.

The general content links of the website are given below. Before sending new/revised contents to the Web Information Manager (WIM) for posting in the website, all officers/ divisions should adopt the procedure as indicated in the table below relating to content contribution, moderation and approval. The content on the portal goes through the entire life‐cycle process of –

• Creation
• Modification
• Approval
• Moderation
• Publishing
• Expiry
• Archival

Once the content is contributed it needs to be approved and moderated prior to being published on the Website.

b. Content Review Policy (CRP)
SILKFLEX is required to keep the content on the Website current and up‐to‐date and hence there is a need for the Content Review Policy. Since the scope of the content is huge, different Review Policies are defined for the diverse content elements.

The Review Policy is based on different type of content elements, its validity and relevance as well as the archival policy. The entire website content would be reviewed for syntax checks in a regular interval (once in a month /once in a quarter) by the SILKFLEX Team.

c. Content Archival Policy (CAP)
The content components are created with metadata, source, and validity date. The validity of some of the components may not be known at the time of creation. Such content is treated as perpetual and the validity date shall be ten years from the date of creation. The content shall not be displayed on the Website after the validity date.

Some of the short lived content components like tenders, recruitment, draft for discussion, etc. which will not have any relevance on the website after the event or intended purpose. The content components like documents, reports, what’s new are to be regularly reviewed as per the Content Review Policy.

The content is to be reviewed at least two weeks prior to the validity date and if required revalidate the content and modify the validity date. If the content is not relevant, then the content is archived and no longer published on the Website.

The expired contents components such as documents, CA related information, and Office of SILKFLEX issued procedures, etc. need to be archived.

d. Copyright Policy
Material featured on this Portal may be reproduced for fair use purpose free of charge, however for commercial gain the material may be reproduced after taking proper permission. However, the material has to be reproduced accurately and not must be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the Departments/copyright holders concerned.

e. Website Security Policy
Silkflex website contains information which is freely accessible and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites. Except for _____________(name of the item), no attempts will be made to identify individually. Accumulated data logs will be scheduled for regular deletion.

The Website Privacy Policy details our position regarding the use of personal Information provided by customers/visitors.

Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Information Technology Act, 2000.

If you have any questions or comments regarding Silkflex Website Security Policy, please contact the Web Information Manager.

f. Hyperlinking Policy
Links to external websites/portals
At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. SILKFLEX is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to SILKFLEX-Website by other websites
We do not object to you linking directly to the information that is hosted on this site and no prior permission is required for the same. However, we would like you to inform us about any links provided to this Portal so that you can be informed of any changes or Updations therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the User.

g. Website Monitoring Plan
The website is constantly being monitored on the following parameters:

Functionality: We test all modules of the website for their smooth functionality.

Performance: We test important web pages for the download time.

Broken Links: We meticulously review the website to rule out the presence of any broken links or errors.

Traffic Analysis: We regularly monitor traffic on the website.

Feedback: We collect feedback from the users of the website about the website and make necessary changes in the website if required.

The Hosting Service Provider possesses a state-of-the-art multi-tier security infrastructure as well as devices such as firewalls and intrusion prevention systems.

h. Contingency Management Plan
The SILKFLEX website endeavours to be functional and running at all times to provide information and services to the users.

All possible efforts will be made to minimize the downtime of the website as and when required.

In eventualities like defacement/hacking of the site, data corruption, hardware/software crash and natural disasters, all efforts will be made to restore the site in the shortest possible time.